Exceptional Service Beyond Expectations! Our stay at Sultans Royal Hotel was truly unforgettable, thanks to the exceptional staff and outstanding hospitality. From the moment we arrived, the team bent over backwards to ensure every detail of our stay was perfect. One standout moment was when my mom had a minor accident outside the hotel. The staff immediately stepped in, going above and beyond to help her recover. They provided ice for her injuries, offered room service to make her comfortable, and constantly checked on her well-being throughout our stay. Additionally, the hotel even provided us with a metro card, which was incredibly convenient and thoughtful. The attention to detail and genuine care from everyone we encountered made this trip so much easier and more enjoyable. The accommodation was spotless, comfortable, and well-appointed, the breakfast was amazing (Thank you Salima), but it was the people who truly made this place special. We can't thank Sultans Royal Hotel enough for their kindness and professionalism. I highly recommend this hotel to anyone looking for exceptional service and a memorable stay!
Maitane
January 2025
A lovely hotel with wonderful, helpful staff. We asked for a couple of things soon after arrival and they were provided quickly. The room was very clean, the bed very comfortable, and an excellent shower. Each room has good wifi, a safe, and a universal plug outlet so you don't have to worry about bringing converter plugs. If you are expecting a modern hotel, this is not the place for you. If you like something a bit more quirky, this is perfect. The location is fantastic, a ten-minute walk to some of the main attractions (Blue Mosque, Hippodrome, Hagia Sofiya, etc.). The immediate area is very peaceful and a lovely little enclave away from the noise of tourists. Breakfast is varied and delicious and provided by the lovely Soniya, who is from Kazakhstan. This influences the food and it makes a great change from the usual breakfast (also available). Soniya is very friendly and hospitable and makes sure that you taste all the food! We loved this hotel and would definitely stay there again if we are lucky enough to return to the beautiful city of Istanbul.
Simonetta
October 2024
Breakfast was excellent traditional Turkish breakfast and some items were varied over the 6 days . It was a good change from the same old same old English or Continental Breakfast . Had a bit of everything and freshly prepared each morning . Felt and tasted homely and not commercial . As we came off an early morning Cruise they allowed an early check EARLY as at 11H00 as the room was ready . As our Flight out ISTANBULL was at midnight they allowed us to use the same room to check out at 21H00 at a reasonable extra charge
Frederick
December 2023
Everything in this cozy hotel was perfect! We received an upgrade to a bigger room, which was very comfortable. Location of the hotel is very close to the Blue Mosque and to Hagia Sofia and 5 minutes from the T1 tram. The staff was very polite and helpful. The breakfast was the highlight of this establishment and special thanks to the amazing Salima for that. Also thanks to Mahmoud for all the help. I highly recommend this place!
Cangelaris
November 2024
We had our original booking with another accommodation cancelled the day before arriving in Istanbul, and we were lucky enough to get a room here the day before we arrived at a last minute, discounted price. Reception made sure we could park our car outside the hotel overnight until we could get it back to the rental the next day. Housekeeping were excellent, and they provided daily housekeeping. The breakfast is amazing! Turkish cuisine at its best! The room was spacious, clean, and comfortable. Fantastic area to walk to many of the historic sites. Good aircon!
Merry
August 2024
My stay at Sultan's Royal Hotel in Istanbul was nothing short of fantastic! The hotel's location is absolutely superb, with an array of restaurants and tourist attractions within easy walking distance. What truly made my stay exceptional was the incredible hospitality provided by the hotel staff, particularly Sonia. She went above and beyond to ensure that my experience was comfortable and memorable. Every morning, Sonia greeted me with a warm smile and her caring demeanor made me feel right at home. Her attention to detail, especially during breakfast, was impeccable. She consistently checked in to see if there was anything else I needed, making sure I started each day on the right note. Furthermore, I was thoroughly impressed by the cleanliness of the hotel. The rooms were immaculate, and the entire property was well-maintained throughout my stay. It's evident that the staff takes great pride in ensuring a pristine environment for guests.
Syed
April 2024
We recently had the pleasure of staying at the Sultan Royal Hotel, and I must say, it was an exceptional experience. From the moment we arrived, the service was outstanding. The staff went above and beyond to ensure that our stay was comfortable and enjoyable. One of the standout aspects of my visit was the hospitality provided by Raşit, Mahmut, and Soniya. They were incredibly friendly and attentive, making sure that all our needs were met promptly and with a smile. Their warm and welcoming demeanor made us feel right at home, and they were always ready to offer helpful recommendations for exploring the local area. The rooms were clean, well-appointed, and provided all the amenities I needed for a relaxing stay. I highly recommend the Sultan Royal Hotel for anyone looking to experience exceptional service and a welcoming atmosphere. The staff truly made our stay memorable, and we look forward to returning in the future.
Bunyod
June 2024
Everything. I liked that this is a small hotel, therefore quiet, in a very good location. The staff is extremely caring, professional, friendly, and dedicated. Rasit, Mahmut, and Muhammed were all very helpful and attentive. Congratulations to the wonderful cook Sonja and Aziza, they are very kind and efficient. The food was just amazing, above and beyond. Everything was very clean too. I will definitely recommend Sultans Royal Hotel to my friends, and I hope to come back.
Aurora
July 2024
Splendid location, exactly 10 minutes of walking distance from "Fatih" Square and Hagia Sophia. Hospitable staff and helpful when asked for some guidance. Clean and shiny room with some tiny exceptions.
Виктор
June 2022
My wife and I were there between the 20th to the 24th of this August and I booked through Booking as I do every time. Mahmoud gave us a spacious and quiet room The hotel is clean and has all the facilities and everything a tourist needs. The breakfast was varied and included a lot of vegetables, fruits, healthy food, and more There is air conditioning and free Wi-Fi Very close to every place in the center area, Sultan Ahmed. We highly recommend this hotel for anyone who wants to enjoy their trip in Türkiye We thank all the hotel staff, especially Mahmoud and Rashid.
Muhammed
August 2023
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